Frequently Asked Questions



Why is our company information on your page?

We found your company's data in Internet. This email is intended to go exclusively to companies and professionals of the foreign trade. If you are not the addressee of this message, or responsible for its delivery to such person, please destroy this message and kindly notify the sender by replying to following direction info@wtceurope.com Please including the key word 'unsubscribe' in the subject of the message and we will erase your information from our data base.


I would like to ask if the service is free of charge

We let you register up to ten products at no charge.


Would you be so kind and explain us if our promotion with products on your Logistics Operators & Manufacturers list is really free of charge or we must pay anything?

Our website is a B2B portal for buyers and sellers including trade tariff information. We let you register up to ten products, logo, company information, etc with no charge.


How about my name and password? Already exist or should I invent new?

If you didn't already exist. It's necessary to add a new password and name for further modifications.


If your web is free, why appears billing data?
Billing data are not necessary but in the future maybe you want contract any service with us for this reason we need your billing data.


I can't post any products in your website

If you want add products you can do it easily here: http://www.wtceurope.com/web/About_Products.aspx.


I tried to go in to modify company details

If you didn't already exist. It's necessary to add a new password and name for further modifications.


I tried to enter a password and a user name but it’s already exists. I think I have inserted it last week but I don’t have the login data.

If you have problems with the password you can recover it on this page http://www.wtceurope.com/Customer/Forget.aspx


Can you give list of users from Chennai, Tamilnadu, India who have benefitted due to your services?

You can sort by country in http://www.wtceurope.com/web/wNC_Logistics_Operators.aspx.


But I can't post any ads in your website?

If you want add products you can do it easily here: http://www.wtceurope.com/web/About_Products.aspx. In other case if you mean to place an advert (banner) we will write you back next week with our new advertisement program.


I cannot log in to account even though I put all the right username and password.

Everything is ok in your account. Please remember that the text is case sensitive so you must write in uppercase.


I tried to go in to modify company details and list products and must inform you that it is the most frustrating site I have ever used and after a lengthy and unsuccessful attempt I cannot be bothered trying any longer. It seems to get tied up with request for login which when followed only results in the request being repeated, time and time again.

Have you ever tried to click with the mouse on the 'GO' button?




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